Edora Care Plus is the care provider at Trees. They are registered with the Care Quality Commission (CQC) to provide domiciliary care.
When you sign a tenancy at Trees, you are agreeing to receiving core care and support from us. You do have the right to employ your own care provider for your personalised care package. If this is something you wish to do, this will be discussed with you during your assessment.
There are 40 self-contained apartments, 19 two-beds and 21 one-beds. Each apartment is provided with an oven, a hob and a fridge freezer, but is otherwise unfurnished. The building is fully wheelchair accessible.
Tenants must be aged 65 or over, and be assessed by our staff as needing a minimum 7 hours a week additional care and support.
Rent – this pays for your right to occupy your apartment and for Edora Care Plus’ responsibilities to maintain and repair it. This also pays for Edora Care Plus’ housing management service.
Service charge – this pays for a number of items including:
You will be provided with an annual statement detailing the make up of your service charge.
Support charge – this covers the core social support provided by staff and the cost of the activities, including a full-time Activities Coordinator.
Core Care charge – this pays for the core service provided by Edora Care Plus and is paid directly to them. It covers the cost of having staff available 24/7 for emergencies.
Costs of additional care and support hours are payable to the Care Provider – either Edora Care Plus or an alternative external service.
Council Tax is payable to the Local Authority. Currently the banding is band E for two-bedroom apartments and band D for one-bedroomed apartments.
Each tenant is responsible for their own TV licence, charged at the Concessionary rate.
If you require a phone line or internet connection you will need to organise these yourself, although public Wi-Fi is available in the Lounge area.
The Trees care and support service will operate 24 hours a day/365 days a year.
The staff will provide ‘social support’ to help tenants carry on in their daily lives and to live independently in their accommodation and local community. Core support can consist of anything from reminders about pre-arranged appointments to booking transport or helping you get involved in the local community
Edora Care Plus’ range of personal care services provides help with physical assistance, prompting and supervision covering for activities including:
Staff are on site 24 hours a day, 365 days per year, including a waking night service. This ensures staff are available to respond in the event of an emergency, providing you with peace of mind.
Additional care and support hours can be purchased if required.